![]() For example, a Microsoft Software restriction and/or Applocker. If the splash screen is never shown, it’s possible that there’s an Application control setting/tool in place. If the App starts properly but cannot access network resources, then a likely cause is the Windows 8 App’s inability to work with authenticated proxies ![]() When an App starts properly and cannot access local resources, NTFS file permissions should be checked When the splash screen is displayed and then closes, we could be looking a permissions problem, group policy setting, or something configured in the Windows Firewall service - all of which could cause the start screen to not display Apps that should be there If the splash screen is briefly displayed and then closes, this means that Windows is opening the splash screen but the App is not starting. When the App is first clicked, Windows is responsible for running the splash screen while the App gets ready to run. The splash screen is a solid color page typically with the App’s logo on it. When a Windows 8 App is first clicked the first thing that appears is the splash screen for that particular App. When troubleshooting Windows 8 Apps, first establish whether or not the App is starting at all. This post is going to cover some of the most common issues that users run into, and how to troubleshoot them. One of the biggest support issues we’ve seen is with Windows 8 Store (formerly Metro/Modern) Apps failing to start. Good morning AskPerf! David Alessi here from the Windows 8 client team. This post has been republished via RSS it originally appeared at: Ask The Performance Team articles.įirst published on TECHNET on Oct 11, 2013
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